Contact

One address

Everything goes to [email protected]. The people who build and run this answer it themselves — there is no ticket queue — and it is the only support channel. Nobody will message you first on Discord or anywhere else asking for your key.

What to include

• Write from the email address you bought with. The key is tied to it, and it is how your order is found.
• For a setup problem: which step on the setup page failed, and what you saw.
• For a key that has not arrived: when you paid, and that you have checked spam.
• For a refund: what you tried, so it can be decided quickly — see the refund policy.

Response time

Usually within the day. If the build is down for a patch, the status page says so before you need to ask.

Last updated 7 November 2026.